Customer Follow-Up Protocol
Transform Every Sale into a Lasting Connection
Why Follow-Up Matters
Online reviews and customer testimonials are the cornerstone of our digital presence. They build trust, attract new customers, and showcase our commitment to excellence.
93%
of customers read reviews before purchasing
4.8★
average rating goal
Steps for Success
1
Capture the Moment
Take a photo of happy customers with their new RV right after purchase.
2
Share the Joy
Send photos and customer stories to our social media team within 24 hours.
3
Request Reviews
Follow up within 48 hours to request a Google review.
Long-Term Benefits
- Increased customer trust and credibility
- Higher visibility in search results
- Stronger social media presence
- More referral business
- Improved customer relationships
- Valuable feedback for continuous improvement
Ready to Strengthen Our Customer Connections?
Download our comprehensive guide and start implementing these practices today.
Download Complete Protocol Guide